Privacy Policy for Falcon Estates Auctions (A Division of Falcon Estates (Pty) Ltd)
Effective Date: 28 October 2024
Falcon Estates (Pty) Ltd (“we,” “us,” or “our”) is a company that provides property sales, rental services, online bidding, and auctioneering through its division, Falcon Estates Auctions. This Privacy Policy outlines how we collect, use, store, share, and maintain your Personal Information when you use our website, www.falconauctions.co.za (the “Site”).
By accessing or using our Site, you subject yourself to and agree to Falcon Estates (Pty) Ltd trading as Falcon Estates Auctions’ Terms and Conditions and this Privacy Policy as set out below. Please read this document carefully to understand how we manage your data.
Information Collection and Use
We collect and use your Personal Information to provide and improve the services offered on our Site. Personally identifiable information we collect may include, but is not limited to, your name, email address, phone number, and other contact details (“Personal Information”). This information is used to identify and communicate with you, respond to your inquiries, facilitate bidding processes, and improve our services.
Storage of Personal Information
Your Personal Information is securely stored on a cloud-based system. We take commercially acceptable precautions to ensure your data is protected, but note that no method of electronic transmission or storage is completely secure.
Log Data
Like many websites, we automatically collect information (“Log Data”) whenever you interact with our Site. This Log Data may include details such as your device’s Internet Protocol (IP) address, browser type, operating system, device ID, the pages you visit, the time and date of your visit, and the time spent on those pages. We may use third-party analytics services (such as Google Analytics) to monitor and analyze this data.
Cookies
We use cookies to enhance your experience on our Site. Cookies are small files placed on your device, which may include a unique identifier. We use cookies to remember your preferences, such as login information, and to improve our services. You can manage cookie preferences via your browser settings, but disabling cookies may limit certain functionalities of our Site.
Location Information
We may collect and store your location information if you allow it via your device settings. This data helps us to provide personalized services, such as regional auction listings. You can enable or disable location services at any time through your device settings.
Do Not Track
Our Site does not currently support Do Not Track (“DNT”) requests. You may configure DNT preferences via your web browser settings.
Sharing of Personal Information
We may share your Personal Information only in the following circumstances:
1. To comply with legal obligations or law enforcement requests;
2. To protect and defend the rights or property of Falcon Estates (Pty) Ltd or Falcon Estates Auctions;
3. To provide services (such as third-party auction platforms) necessary for fulfilling our obligations to you.
We do not sell or rent your Personal Information to third parties for marketing purposes.
Security
We strive to protect your Personal Information using reasonable security measures; however, we cannot guarantee 100% security due to the inherent risks of internet communication. We recommend that you take your own precautions to safeguard your personal data.
Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy policies, content, or practices of third-party websites. Please review their policies when visiting such sites.
Aggregate Data
We may collect aggregated, anonymized data regarding user behavior on our Site, which may be used for analytical purposes. This data will not include any personally identifiable information.
Changes to This Privacy Policy
This Privacy Policy is effective as of 28 October 2024. We reserve the right to update or modify this policy at any time, and such changes will be effective immediately upon posting to this page. We encourage you to periodically review this Privacy Policy to stay informed of any changes.
Your continued use of the Site after any changes to the Privacy Policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
– Email: falcon@falconestates.co.za
– Email: info@falconestates.co.za
